How it works.

Making orders from Laidback Custom Apparel

Contact us

 It all starts here.  Contact us from our contact us tab.  You can email or call and get things started.  From there we will assist you through the entire process. 


  Use the links provided in the Apparel Blanks section to decided what Item or items you would like to have us decorate.  Make sure you know how many and what sizes you need.   

Art work

Do you already have art work?  When you contact us we will send you a Dropbox or Google Drive link to drop your art work into.  If you do not have art work, we can do some light art work in house and we also have a few artist that we can refer you to if needed.  Make sure you check art the Art Work section to see the requirements.  


Once we have all the information we will develop a quote for your approval before we move on.  Once approved we will move to the next step.


After approval we will send you proofs of the items ordered.  We will need email conformation of all proofs, Once you have approved the proofs payment will be due at that time.


Items will move into production. Once in production, completion is typically about 2 weeks. If we expect it to be longer we will inform you when we send the proofs.  First time embroidery jobs may take a little longer due to the digitization process that must be done.  


After completion we will ship via the best shipping option for the order.  You will be sent email confirmation that the order is shipped with tracking information if it is available.